Last updated: November 2025
Personal data or personal information means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data) and cannot be restored, even by combining the anonymized data with other data.
This includes first name, last name, username or similar identifier, title, date of birth and gender.
This includes email address and telephone numbers.
This includes details about payments to and from you and other details of services you have purchased from us.
This includes the IP address (Internet Protocol), your login data, browser type (e.g. Safari, Chrome, Internet Explorer, etc.) and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technologies on the devices you use to access the website.
This includes your username and password, bookings made by you, your interests, preferences, feedback and survey responses.
This includes information about how you use the website, products and services.
This includes your preferences in receiving marketing material from us and our third parties and your communication preferences.
We also collect, use and share aggregated data such as statistical or demographic data for any purpose. Aggregated data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity and your identity cannot be restored, even by combining the aggregated data with other data.
We do not collect any special categories of personal data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offenses.
If we need personal data by law or under the terms of a contract we have entered into with you and you do not provide this data when requested, we may not be able to perform the contract we have entered into or are trying to enter into with you (e.g. to provide you with goods or services). In this case, we may have to cancel a product or service you have with us, but we will notify you at that time.
We use different methods to collect data from and about you, including:
You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you: - apply for our services; - create an account on our website; - subscribe to our service; - request that marketing material be sent to you; - enter a competition, promotion or survey; - give us details for the provision of our products and/or services; - report a problem with our website; or - give us feedback or contact us.
As you interact with the website or with us (e.g. by email), we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies. In addition, we use software (such as PostHog) hosted on our own servers to collect Usage Data from you. Please read our Cookie Policy for further details.
We receive personal data about you from various third parties and public sources as set out below: - Technical Data from analytics providers such as PostHog (based in the EU); - Contact, Financial and Transaction Data from providers of technical and payment services such as Stripe (based outside the EEA/UK); - Identity and Contact Data from data brokers or aggregators within or outside the EEA/UK.
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
Generally, we do not rely on consent as a legal basis for processing your personal data (Art. 6 (1) 1 a) GDPR), although we will get your consent before sending marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.
We have set out below, in table form, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.
| Zweck | Datentypen | Rechtsgrundlage |
|---|---|---|
| To register you as a new customer | (a) Identity (b) Contact | Performance of a contract with you |
| To process and deliver your order including: (a) Managing payments, fees and charges (b) Collecting and recovering money owed to us | (a) Identity (b) Contact (c) Financial (d) Transaction (e) Marketing and Communications | (a) Performance of a contract with you (b) Necessary for our legitimate interests (to recover debts due to us) |
| To manage our relationship with you which will include: (a) Notifying you about changes to our terms or privacy policy (b) Asking you to leave a review or take a survey (c) Enabling you to contact our customer service | (a) Identity (b) Contact (c) Profile (d) Marketing and Communications | (a) Performance of a contract with you (b) Necessary to comply with a legal obligation (c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services) |
| To manage our business and the website (including troubleshooting, fixing anomalies, data analysis, testing, research, system maintenance, support, reporting and hosting of data) | (a) Identity (b) Contact (c) Technical | (a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, fraud prevention) (b) Necessary to comply with a legal obligation |
| To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you | (a) Identity (b) Contact (c) Profile (d) Usage (e) Marketing and Communications (f) Technical | Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy) |
| To use data analytics to improve the website, products/services, marketing, customer relationships and experiences | (a) Technical (b) Usage | Necessary for our legitimate interests (to define types of customers for our products and services, to keep the website updated and relevant, to develop our business and to inform our marketing strategy) |
To fulfill your booking, we share with Reydy Barbershop only the data necessary for booking fulfillment. This includes: your name, your email address, your phone number, and your booking details (appointment time, service, etc.). Reydy Barbershop receives this data as a data recipient, not as a controller. The barbershop uses this data solely to fulfill your booking and is obligated to handle the data in accordance with applicable data protection regulations. Tyjera remains the controller for your personal data. All inquiries regarding your data protection rights should be directed to Tyjera at [email protected].
We may share your personal data with the parties set out below for the purposes set out in the table in the section "Purposes for Which We Will Use Your Personal Data" above:
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
Your personal data is mainly processed within the United Kingdom and the European Economic Area ("EEA").
Whenever our relationships with partners, our subcontractors or third parties (such as those offering us support services) involve cross-border transfers of your personal data outside the United Kingdom and the EEA, we ensure that a similar degree of protection is afforded to your personal data by ensuring that at least one of the following safeguards is implemented:
We transfer personal data outside the EEA in the following cases:
In the case of Standard Contractual Clauses or Binding Corporate Rules, we will make the relevant provisions available upon request if you contact us as described above.
Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.
Security is at the heart of our concerns. We implement appropriate technical and organizational measures, including physical solutions, hardware and software, to preserve the security, integrity and confidentiality of your personal data and to protect it against unauthorized access, use, misuse, alteration, disclosure or destruction by unauthorized persons. We have put in place procedures to deal with any suspected personal data breach and will notify you and any relevant regulator of a breach where we are legally required to do so. In addition, we require recipients of the data to provide adequate guarantees for security and confidentiality. Furthermore, we encourage you to notify us of any security breach that could result in a breach of your rights and freedoms. You are responsible for the confidentiality of the password you choose and/or that has been assigned to you to access certain features of the website. You must not share the password with others.
We strive to provide you with choices regarding certain uses of personal data, particularly around marketing and advertising.
Our use of your data for marketing purposes (by email, SMS, MMS, automated calling device, fax machine, etc.) is based on your express and specific consent in accordance with Art. 6 (1) 1 a) GDPR (which is collected, for example, through a checkbox or a positive action on your part).
However, email marketing does not require your consent if (i) you are already one of our customers and have provided your email address in connection with the customer relationship, (ii) the email we send you relates to products or services similar to those we have provided to you in the past, (iii) we have informed you of your right to object to the use of your email address when we collected the data and each time we have used it, and (iv) you have not objected to the use.
We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing). This processing is based on Art. 6 (1) 1 f) GDPR. Our legitimate interest is to offer you our products.
We get your express opt-in consent before we share your personal data with any third party for marketing purposes. In this case, the processing is based on Art. 6 (1) 1 a) GDPR.
You can ask us or third parties to stop sending you marketing messages at any time by logging into the website and checking or unchecking relevant boxes to adjust your marketing preferences, by following the opt-out links (if available) on any marketing message sent to you or by contacting us at any time. If you opt out of receiving these marketing messages, this will not apply to personal data provided to us for other purposes.
A "cookie" is a file sent by a website and intended to collect and store information about your interaction with that particular website. We only use cookies when they are necessary for the proper functioning of our services or when you give your express consent. You can withdraw your consent at any time or set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you do not give consent, withdraw it, disable or refuse cookies, please note that some parts of the website may be inaccessible or may not function properly. For more information about the cookies and similar technologies we use, please see our Cookie Policy.
You have rights under the regulations in relation to your personal data, which are set out in the Glossary.
You will not normally have to pay a fee to access your personal data (or to exercise any of your other rights).
We may need to request specific information from you (such as a copy of your passport and your signature) to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response. We would also need your correspondence address to which our response to your request can be sent. If you exercise your legal right to object to processing, you must provide proof of a legitimate reason, except in the case where your data is processed for marketing purposes.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated in accordance with Art. 12 (3) 2 GDPR.
This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing, where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
Where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
This enables you to ask us to suspend the processing of your personal data in the following scenarios: If you want us to establish the data's accuracy; where our use of the data is unlawful but you do not want us to erase it; where you want us to hold the data even though we no longer require it as you need it to establish, exercise or defend legal claims; you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format.
Where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
Including profiling, which produces legal effects concerning you or similarly significantly affects you. We will then implement appropriate measures to safeguard your rights, freedoms and legitimate interests, or at least the right to obtain human intervention and to challenge the decision. However, this right does not apply where the decision: (a) is necessary for entering into, or performance of, a contract between you and us; (b) is authorized by the relevant laws; or (c) is based on your explicit consent.
To exercise your rights, contact us at: [email protected]
We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect of our relationship with you.
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
Data relating to our customers will not be retained longer than the time strictly necessary for the management of the business relationship. Unless longer legal retention periods exist and unless otherwise provided in the following paragraphs, we will delete the respective data three (3) years after the end of the business relationship. However, we may retain your data for analysis and statistical purposes longer than the time required for the purposes of contract performance, after we have irrevocably anonymized this data. Your data used for marketing purposes will be retained for a maximum period of three (3) years from the end of the business relationship (such as booking appointments, purchase of products and your last contact). After this period of three (3) years, we undertake to delete your personal data.
If you are one of our prospective customers, your data will be retained for a period of three (3) years from the date of collection or the date of your last contact (examples of such contacts are everyday contacts, contact to request documentation or clicking on a hyperlink contained in one of the emails we have sent you for marketing purposes). At the end of this period of three (3) years, we will contact you again to find out if you wish to continue to receive commercial contacts and/or marketing information from us. In the absence of a positive response from you, we undertake to delete or archive your personal data.
In order to exercise your legal rights under the regulations, you must confirm your identity by submitting an identity document (e.g. a photo of the photo page of your passport). The data relating to your identity document will be retained for a period of one (1) year. If you exercise your right to object to processing, the data associated with the objection itself will be archived after three (3) years from the date of the objection.
Information stored on your device (e.g. by cookies) or other elements used for identification and traceability will not be retained longer than thirteen (13) months (unless our Cookie Policy states otherwise). New visits you make to our website do not extend the lifetime of such information. The raw data that allows us to know when you or other interested parties visit our website will also not be retained longer than thirteen (13) months (unless our Cookie Policy states otherwise). After this time, your data will either be deleted or anonymized (unless our Cookie Policy states otherwise).
Your account will be considered inactive two (2) years after your last use of this account. After this period, the data associated with your inactive account will be deleted, but not before you have been notified and had the opportunity to object. If we continue to process your data, regardless of the closure of your account, you have the opportunity to exercise your legal rights under the regulations.
Means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and safest experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).
Means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
Means processing your personal data where it is necessary for compliance with a legal obligation that we are subject to.
Tyjera Einzelunternehmen and all affiliated companies acting as joint controllers or processors and based in Germany and providing functions such as IT and system administration services.
Our business partners, service providers, subcontractors and all other persons involved in the performance of the contract with you and acting as processors in Germany and other countries and providing services such as marketing, sales, payment, customer service, logistics, IT and system administration services. Professional advisers acting as processors including lawyers, bankers, auditors and insurers based in Germany and providing consultancy, banking, legal, insurance and accounting services. Tax authorities, regulatory authorities and other authorities acting as processors in Germany. Any third party who would acquire us or a substantial part of our shares.
Website means this website and/or our mobile application.
This booking platform is operated by Tyjera Einzelunternehmen. Tyjera is the controller for the processing of your personal data under the GDPR. The barbershop services offered on this page are provided by Reydy Barbershop. Reydy Barbershop is an independent service provider that accepts bookings through this platform and only receives the data necessary for booking fulfillment.
Tyjera is responsible for data protection on this page.